Get in Touch
Have a question, feedback, or just want to say hello? We'd love to hear from you.
In-App Support
Fastest response time
Settings → Help → Chat
Response Time
We aim to respond within
24 hours
Send us a message
Common Questions
How do I reset my password?
Go to Settings → Account → Change Password, or use the "Forgot Password" link on the login screen.
How do I cancel my subscription?
You can cancel through your iPhone's Settings → Apple ID → Subscriptions → MealPrepAI.
Why isn't the AI detecting my ingredients?
Ensure good lighting and try to capture the entire contents. You can also manually add ingredients.
Can I get a refund?
Refunds are processed through Apple. Contact Apple Support within 14 days of purchase.
Our Office
MealPrepAI, Inc.
548 Market Street, Suite 12345
San Francisco, CA 94104
We're a remote-first company, but always happy to connect!